Mid-level/Senior Account Manager (all genders)

Your Responsibilities 

• Own day-to-day relationships with assigned clients and act as their main point of contact.
• Lead projects and campaigns from briefing to delivery. 
• Translate client needs into clear briefs for creative, strategy and production teams.
• Coordinate internal teams over different locations, timelines, budgets and deliverables.
• Manage client feedback, expectations and approvals.
• Prepare and lead client meetings, status updates and presentations.
• Identify opportunities to strengthen client relationships and grow existing accounts.
• Support pitches, new business and account strategies.
• Proactively identify risks and find solutions to keep projects on track. 
• Work closely with Account Directors and senior leadership on key accounts.

• 3–6+ years of experience in account management, client services or a similar role, ideally in a creative, digital or advertising agency. 
• Proven experience managing clients and projects independently. 
• Strong understanding of creative agency workflows. 
• Excellent communication, presentation and organisational skills. 
• Ability to manage multiple priorities and deadlines. 
• Openness to work in an international, multicultural environment 
• Confident, proactive and solution-oriented approach.
• Commercial awareness and understanding of budgets and scope. 
• Fluent (C1-C2) in German and English.

• The opportunity to shape a globally relevant social media arm of a growing agency with relevant big clients and substantial business 
• A senior leadership team that is close and passionately ambitious  
• Fantastic colleagues and a collaborative environment
• Competitive salary 
• Employee benefits program 
• Chance to help shape the agency and influence its growth 
• Flat hierarchy fostering a transparent and collaborative work culture 
• International environment with diverse employees, clients, and locations 
• Experienced team: work alongside seasoned professionals 
• 30 days of vacation per year (based on a 5-day workweek) 
• Opportunity for workation from European countries or South Africa 
• Flexible working hours and locations, including 3 days on site in our great office and 2 home office 
• A great roof terrace in the heart of Kreuzberg and always a fridge full of cool drinks